Delete / Recreate Outlook Profile

Article 07.03.2025

• After migrating to the new system, it is recommended to delete and reconfigure your Outlook profile.
• This can resolve issues with mail flow for employee accounts and shared mailboxes.

1	Close Outlook
2		Search for “Control Panel”
3		Click on “Mail”
4		Click on “Show Profiles”
5		1. Select the profile 2. Click “Remove” 3. Then click “OK”
6	After reopening Outlook, you can enter any name for the new Outlook profile